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Answering Your Questions


You Have Questions.
We Have Answers.

Lionheart Recovery Center believes in being completely transparent with our residents and their loved ones. Whether you are just getting started looking for treatment, or if you know of our program, we always believe that our residents should have the power of choice when selecting a program. There are many commonly asked questions that we hear all the time, which made us think you may have some of the same questions. Keep scrolling to find the answers to many of the questions you may have about treatment, LRC, and more!

Before You Enter Rehab

Intake & Admissions

Commonly asked questions about admissions, preparing for treatment, and the day you leave for rehab.

If you or a loved one is struggling with a drug & alcohol problem, the first step in getting the help you need is to reach out for help. The team at Lionheart Recovery is available day and night, and will go above and beyond to make sure you find the best treatment options that fit your needs.

While each residents stay is unique to their personal needs, the the length of stay varies depending on needs and progress however studies show that 90 days of treatment gives you time to undo old habits and create new ones that will empower you to be successful in Recovery.

Lionheart Recovery Center works with most major insurance carriers and TRIWEST who offer out-of-network benefits, typically a PPO or POS plan. To find out exactly what your insurance coverage is, visit our admissions page now.

Once you complete the pre-assessment process and arrange travel, your personal treatment concierge will send you a welcome packet via email, which will include all the items you can and can’t bring to Lionheart Recovery.

Yes! Our admissions coordinators will help you every step of the way from travel arrangements to transportation, we will do the work so you don’t have to!

While You're in Treatment

In Treatment

Common questions about our program, requirements, therapies, and what to expect during your stay.

Pets: Residents can bring their pet to treatment on a case-by-case basis depending upon the animal and current residents.

Couples: We accept married couples and those in long-term relationships who are seeking a joint path to recovery.

Lionheart Recovery Center utilizes a number of proven and effective therapies that work to treat the root causes of addiction. For a list of just some of our therapies, visit our treatment services page.

Lionheart encourages loved ones to play an active role in treatment through family therapy sessions and visitation. Lionheart holds visitation hours on the weekends and you will be regularly updated on the time and location of visitation for the week. You will be sent a welcome letter from your loved one’s therapist with detailed information on family visitation rules, the family support program, and important contact numbers. Family therapy happens separately from visitation and the Primary Therapist will be in touch to schedule family therapy sessions. Please note that due to COVID-19, in-person visitation may be suspended. Lionheart will keep you updated as they closely follow CDC recommendations. 
Even if you are ready to quit an addiction, it is normal to be nervous or scared about going to treatment because you don’t know what to expect. Knowing what happens at LRC can put your mind at ease. The first step is the admission process where you have thorough intake and nursing assessments to start customizing your treatment plan. You will meet with our experienced medical providers to address any detoxification, medical, and psychiatric needs. Once your medical needs are stabilized, various types of therapies will be used throughout the recovery process to address your goals and prepare you for long-term recovery. By the end of treatment, you have developed an aftercare plan with your providers that is full of social and medical support services to help in your transition. Lionheart is with you every step of the way. You can expect compassion, understanding, and unwavering support as you take this journey to get your life back. 
What Happens After Discharge?

Aftercare & Beyond

Commonly asked questions about aftercare and more.

Aftercare is the follow-up provided to extend care after a treatment program. Aftercare is meant to build off the services received from Lionheart. We do assist with aftercare and the planning begins with your providers during the course of treatment. Each aftercare plan is different because it is based on certain needs and priorities. An aftercare plan may include, but not limited to, the following: transitional living, intensive outpatient, psychiatry, support groups, or medical appointments. You and your treatment team work together to develop the aftercare plan that is right for you.

Relapse may seem like a failure, but it is actually a part of the recovery process. It is important to know that relapse and recovery can occur together as part of an ongoing journey. There is not a single event where you are suddenly cured and will never experience a relapse. Relapse can be a sign that it is time to make some changes to your recovery plan. Lionheart has a 24/7 phone line where you can reach one of our professional staff members to gain guidance on the next steps to take. Do not hesitate to reach out anytime for assistance. We are always here for you. 

Our path to recovery doesn’t stop when you leave Lionheart, it is only the beginning. Recovery is ongoing and having a support system is critical. Our alumni program consists of meetings, community events, volunteer opportunities, and get togethers. We also provide opportunities to help support others in recovery to promote your own recovery efforts. 

Yes. Family or whoever is your support system are encouraged to participate in meetings and activities provided by the Lionheart Family Support Program for several months after discharge. Family therapy for addiction and mental health is a fundamental part of the recovery process. We understand that the healing process takes time, and we are happy to help after discharge. 

Visitation is typically reserved for the friends and family of current clients. It is a priority to keep our clients safe and preserve their confidentiality. At times, alumni may be scheduled to come to Lionheart to speak and provide encouragement to the current clients. The Lionheart Alumni Program is involved with the community and regularly participates in volunteer opportunities. Service work is essential to recovery which enables the individual to not only help themselves but help others. It is encouraged for all alumni to join in and give back no matter how big or small the commitment. 

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